Learn · Module 01
Academy
Approved content, auto-assigned by knowledge level. Short modules, quiz-based scoring. Learning is never left to chance.
SalesMedicalMarket access
Trains your team before
the first touch.
Teaches. Answers. Rehearses.
reTrain gets your field force ready for the HCP. Every rep walks in rehearsed.
01 · The problem
Days spent training. Readiness still unknown.
01
Training leans on your scarcest people. A medical director or senior lead blocks days to bring each person up, and only they can do it. Their time is the constraint.
02
And it never stops. Field teams go offsite four to five days, several times a year, for new indications, reimbursement changes, and technique rollouts. Travel, hotels, and selling time, gone.
03
And there's no way to know who's ready before the visit. Attendance gets tracked, capability doesn't. The first HCP visit becomes the real test, with no chance to rehearse first.
02 · What it does
Learn it. Then prove you can do it.
reTrain is two things in one: an AI LMS, and a simulator that makes the team prove it against a real conversation, not a script.
Practice · Module 02
24/7 Assistant
No office hours. Every product question answered instantly, from approved content, right before the visit.
Practice · Module 03
Visit Rehearsal
An AI avatar plays the HCP, objects, pushes back. The rep sees the score, tries again. No two runs the same.
03 · Use cases
One product, three rooms to rehearse in.
Launch-ready, before launch day.
- The challenge
- A new indication launches in six weeks. The field force has never carried this message. The first ten visits are also the most important.
- The simulation
- reTrain builds the HCPs the rep is about to call on. Real specialty, real objections, real prior visit notes. The rep meets the target before the target.
- What changes
- Ramp time compresses. Message consistency lifts. Managers see which reps are ready, which need another round, and how the message is landing in the field.
04 · Scoring & evaluation
Ready, not guessed at.
You set the standard, five-point scale or prep-only, no scoring, and set it separately by department if you need to. Every rehearsal ends in a report: score, objection handling, key-message delivery, plus the recording. Managers see the whole team from one screen.
Example report · fictional scenario
First call with a skeptical specialist
Simulated HCP call · 5 min 51 s · 19 turns
0/ 100
Passed · strong · pass mark 70
Opening and relevance
Weight 15%
93
Needs discovery
Weight 20%
88
Objection handling
Weight 25%
95
Scientific accuracy
Weight 25%
92
Close and next step
Weight 15%
96
This is a fictional example report, not real customer data. The five dimensions and their weights are illustrative.
05 · Compliance & control
Every simulation, on your terms.
The simulation is a controlled environment, not an open chatbot. Configured to your brand, your medical narrative, your access story.
01
Your content baseline
Built on your brand story, medical narrative, and access value story. Not the model's defaults.
02
MLR-aware prompts
Off-label triggers, claim boundaries, and competitor rules are set up front. The team learns to handle them.
03
Full audit trail
Every session logged. Who practiced, against whom, scored on what. Always traceable.
04
Data stays with you
Conversations stay in your environment. CRM data is read, not retained. Deletion on request.
06 · FAQ
Answers before the call starts.
07 · Getting started
Let's run the first rehearsal together.
Live demo
You present your product. An AI avatar plays the HCP and pushes back.
Pilot
If you like it, we start contained: one team, one product.