reprai
Use case · reFlect

From a 106-minute advisory board to four reviewed reports the next day.

NCODA brings together physicians, pharmacists, advanced practice providers, and other community members across community oncology practices, academic medical centers, and health systems, which means a steady stream of medical meetings. With reprai’s reFlect, NCODA now runs medical writing for all of these meetings on a single platform and gets the reports and plans it needs, quickly and exactly as required.

At a glance

NCODA
Organization
NCODA, a medically integrated oncology organization with 16,000+ members in 70+ countries
Use case
Advisory board, focus group and roundtable reports for industry partners
Product
reFlect by reprai
Period
May to October 2026
Oncology clinicians talking at a medical conference

The challenge

Every advisory board ends in a report its partners rely on.

NCODA runs dozens of focus groups and advisory boards each year for its industry partners, 60 to 70% of them virtual. Each one ends in a written insights report.

These reports were prepared from the team’s notes and the meeting recordings, and each took 5 to 10 days. Some sessions can’t be recorded, so their reports had to be built from team notes alone.

The outcome

Reviewed reports on NCODA's own template, the next day.

Every meeting reported through reFlect now comes out exactly in NCODA’s format: fast, consistent and ready to share. Consistency improved quickly. By the July advisory board, NCODA’s reviewer asked for no changes to the executive summary. All reports live in one place, so the team can compare sessions and build new analyses and reports across them. And a reporting process that used to take 5 to 10 days is now delivered the next day.

Next day

previously 5 to 10 days

45

reports across six projects

100%

satisfaction score

0 changes requested by NCODA team

“Our advisory board and focus group reports used to take the team days to write after each meeting. Now, with reFlect, we get the reports and the executive summary back on our own template, usually by the next day. Our reviewers rarely need to change much. It has allowed us to give our industry partners better reports without adding to the team’s workload.”

Stephen ZiterStephen Ziter, Chief Operating Officer, NCODA

The work

Each new request became a report format, not a new tool.

NCODA started with one webinar. As it brought new kinds of meetings, reprai built each new output into reFlect as a report format: NCODA's Word template for sponsor reports, three-page conference articles, a workshop synthesis and roundtable insight reports.

Executive Roundtable

18 one-hour sessions, 7 recorded, plus team notes

18 insight reports

In-room workshop

3h21m recording, about 15 people

48-page synthesis, 100-page transcript

Conference sessions

7 sessions, about 6h25m

7 three-page articles, 7 transcripts

Virtual advisory board

1h46m, 6 faculty

4 reports: 25, 11, 5 and 2 pages

Virtual focus group

Recording plus NCODA's template

4 reports

Kickoff webinar

1 hour, 5 to 7 speakers

3 baseline reports

How it works

It learns, listens and writes; people review.

Step 01

Learns

NCODA's template, report formats and terminology.

Step 02

Listens

Recording, agenda and notes. Each turn attributed to a named speaker.

Step 03

Writes

Transcript, analysis, sponsor report and executive summary, in the partner's format.

Step 04

Review

Reviewers confirm names, numbers and quotes. NCODA reviews the drafts.

Recordings are deleted once the reports are approved.

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